MITHANDIRCustom software: one system where everyone sees their own work.
Mithandir develops custom management systems and integrations for companies: we replace spreadsheets and old programs with a system where each person sees only their own work, and we connect what you already use, such as your management system, WhatsApp or invoicing, so nobody types the same data twice.
What we hear before we start.
“When a job comes in we write it down, and then write it down again in the planning, in the mechanic’s hours, in invoicing and in the customer follow-up.”
Heavy machinery workshop“Checking out at the counter takes three minutes and the line waits; the program we use is from 2004.”
Kids’ hair salon chain“The price lists from about 28 suppliers arrive as PDFs and each one lays them out differently; I need a clean quote with photos.”
Lighting company“The salesperson sends me the order by message and someone in administration retypes it, one by one.”
Beverage and food distributors
How we solve it.
- Discovery and a clickable prototype before writing code, with sample data.
- One screen per role: the stylist sees their haircuts, the manager their store and the owner all 20 stores in a single currency.
- Access that people actually use: for example, signing in with a WhatsApp link and four numbers, with no username or password.
- History comes in from day one: at Pelokitos, 139,673 customer records became 78,864 families in Argentina, with no duplicates.
- Integrations with what already exists: management system, messaging, e-invoicing and banks.
- Business rules modeled as they are: packs versus boxes, items sold by the piece, exempt customers.
- Staged rollout and same-day support; the code and the decisions are documented.
Cases in production.
Management system for a hair salon chain: from a notebook to live control
Pelokitos, 20 kids' hair salons in three countries, left the notebook behind: the owner sees live which haircut is underway and who does it, 99.9% on record.
- 99,9 %of haircuts tied to their stylist and payment
- 12 %of online bookings arrive with the shops closed, a channel that didn't exist
- 20locations on one system, without closing a day
Mithandir Core: software for wholesale distributors
Mithandir Core: a distributor’s orders, payments, suppliers and agreements in a single inbox. In production at 3 distributors in Rosario; errors at 0.01%.
- ½ a 1full-time employee a month, saved by each module
- 0,01 %entry errors; before, 2 to 5%
- 1inbox for orders, payments, suppliers and agreements
Frequently asked questions.
When does custom software make sense, and when an off-the-shelf package?
A package makes sense if the way you work fits without forcing it. Custom makes sense when what sets you apart lives in spreadsheets, in messages or in one person’s head, or when you have several stores, countries or companies. The discovery settles it before you spend: sometimes connecting what you already have is enough.
How long until it is up and running?
It depends on scope. At Pelokitos it took 12 weeks from first contact to go-live, and moving the 20 stores in three countries took 67 days. We work in modules: the first one goes into production while we build the rest.
Can I keep using my current management system?
Yes, in most cases. We build a new front door on top of the system you already have: at the distributors, the order comes in through a panel and is recorded once in their management system. When that system is in production, we read from it without writing until a person confirms.
What happens to the data I have in spreadsheets or in the old program?
It is migrated, cleaned and comes in from day one. At Pelokitos, 139,673 customer records ended up as 78,864 families with a valid phone number and no duplicates in Argentina; at a machinery workshop, three spellings of the same customer became a single history.
What if something breaks or I need a change?
In the vast majority of cases it is fixed the same day, and there is a direct channel to someone who knows your system. At Pelokitos, store requests had a median of one day until you saw them working. Every change is logged, and decisions are written down so it doesn’t depend on one person.
Other services.
- ConsultingConsulting for growing companies: we map how your business really runs, tell you what to fix first and how to measure the result. Book a call.
- Forward Deployed EngineeringAn engineering team inside your operation: it learns how you work, builds software and AI on your real systems and tunes it with use.
- AI solutionsAI agents that read orders, invoices and PDFs, decide with your business rules and act in your systems. With a person who confirms.
- AI agents for WhatsAppAI agents for WhatsApp that serve customers, take orders, book appointments and record everything in your systems. With a person alongside when needed.
Want us to look at your operation?
Tell us how your company runs today. We'll tell you what a system can solve, and what it can't.