How we handle the data you give us and the data that passes through our WhatsApp platform.
Last updated: October 9, 2026
This is a translation for convenience. If there is any discrepancy, the Spanish version prevails.
Mithandir Technologies ("Mithandir") is a software company based in Rosario, Santa Fe, Argentina. This policy covers this website and the WhatsApp platform we operate for businesses. For any privacy matter, write to us at admin@mithandir.com.
What you give us in the contact form: name, email, phone, company, budget range, the areas of your operation you select, and your message. If you apply for a job, also your LinkedIn, GitHub, portfolio and, if you attach it, your CV. We do not use third-party cookies for advertising.
We count which pages and case studies are viewed, which site visits come from, and which buttons are clicked, so we know what works. We do this with our own measurement, without cookies: each visit carries a random identifier that is deleted when you close the tab. We do not store your IP address or your browser, and we do not share this data with anyone. If your browser asks not to be tracked ("Do Not Track" or "Global Privacy Control"), we do not measure anything.
Only to reply to you and to assess whether we can work together. We use your CV only to evaluate your application and keep it in a private space that only the Mithandir team can access. We do not sell or transfer this data, and we do not use it for anything other than the conversation you started.
Mithandir operates a platform connected to Meta's WhatsApp Business Platform (Cloud API). With it, the businesses that hire our service connect their WhatsApp Business numbers to send and receive messages with their own customers.
In this service, each client business is the data controller for its conversations. Mithandir acts as a data processor: it processes that data only to provide the service and according to the business's instructions.
From people who write to or receive messages from a client business: phone number, WhatsApp profile name, the content of the messages (text, images, audio, documents) and their metadata (date and time, sending, delivery and read status).
From client businesses: their WhatsApp Business account data (account and number identifiers, display name, message templates) and the access credentials Meta issues to operate their numbers.
Only to deliver the messages, show the client business its conversations, send it status notices, and comply with WhatsApp's policies. We do not sell the data, we do not use it for advertising, we do not cross-reference it between businesses, and we do not use it to train artificial intelligence models.
Website data: while the conversation is active and for up to two years afterwards; the same applies to your CV. WhatsApp platform data: while the client business uses the service; when it cancels, we delete the data within 30 days, unless a law requires us to keep something. If you want us to delete your data sooner, see how to request deletion.
We use infrastructure providers that access the data only to provide their service to us: Meta Platforms (WhatsApp Business Platform), Supabase (database, with servers in São Paulo, Brazil), Railway (application servers) and email providers. Data is encrypted in transit and encrypted at rest.
You can request access to, correction of, or deletion of your data by writing to admin@mithandir.com. We reply within 10 business days. If your data reached us through a business that uses our WhatsApp platform, you can also make the request to that business.
We process data in accordance with Argentina's Personal Data Protection Law No. 25,326. The Agency for Access to Public Information (Agencia de Acceso a la Información Pública), the supervisory authority under that law, handles complaints and claims about non-compliance.
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