Terms and Conditions

Scope

This website presents Mithandir's work. The content is informational and does not constitute a contractual offer: each project is agreed in writing.

Reference prices

The published figures are for reference and per project. The final price depends on the scope agreed during the discovery phase.

Case studies

Published case studies are shown with the client's authorization. The metrics that appear are those we were able to verify; when there is no verifiable metric, none is published.

WhatsApp platform for businesses

Mithandir offers businesses a platform connected to Meta's WhatsApp Business Platform to send and receive messages with their customers. The commercial terms for each business (scope, price and support) are agreed in writing.

The business that uses the platform undertakes to comply with Meta's WhatsApp Business Policy, WhatsApp Commerce Policy and WhatsApp Business Terms of Service. In particular, to have the consent of the people it contacts first and to respect those who ask not to receive any more messages.

Meta charges for messages according to its own rates, directly to the business. Mithandir is not responsible for outages, policy changes, limits or suspensions decided by Meta, although it helps you resolve them. We may suspend the access of a business that uses the platform for spam, fraud or content that violates those policies.

How we handle conversation data is described in the privacy policy.

Intellectual property

The trademarks, texts and graphic pieces on the website belong to Mithandir or to their respective owners.

Liability

We take reasonable steps to keep the information up to date, but we do not guarantee that it is free of errors.