How to ask us to delete your data.
Last updated: October 9, 2026
This is a translation for convenience. If there is any discrepancy, the Spanish version prevails.
Write to us at admin@mithandir.com with the subject "Data deletion". Tell us your name and, if your data passed through our WhatsApp platform, the phone number you wrote from and the business you were talking to. We will not ask you for passwords or documents.
The data we hold associated with your request: what you left on the website (contact form or job application) and, on the WhatsApp platform, your number, your profile name, your messages and their metadata.
We confirm that we received your request within 10 business days and complete the deletion within 30 days. When it is done, we let you know through the same channel.
That business is the data controller for your conversations. When you ask us for deletion, we notify it and delete the data from our platform. What is already on your phone or on the business's phone depends on WhatsApp: you can delete the chat from the app, and for the data Meta stores, see WhatsApp's privacy settings.
Only what a law requires us to keep (for example, accounting or billing records), and only for the time that law indicates.
Tell us how your company runs. We'll tell you what a system can solve, and what it can't.
MITHANDIR