MITHANDIRConsulting: what to fix first, and how to measure it.
Mithandir does consulting for companies from Rosario, Argentina: we map how the business really runs, on site and with the people who operate it, find where time and money get lost, and propose what to fix first, with which tool and how to measure the result. Sometimes the answer is software or artificial intelligence; sometimes it is tidying up a process.
What we hear before we start.
“What happens after each distributor’s warehouse reaches me at the end of the month, summarized however each rep reports it.”
Food brand with a network of distributors“My software is from 2004, shows one location at a time and depends on a single programmer: it supports each location, but not the chain.”
Kids’ hair salon chain“The same customer showed up under three names and nobody could say how much had been invoiced to them.”
Heavy machinery workshop“I have five systems that don’t talk to each other; I don’t want to add a sixth.”
Freight transport company
How we solve it.
- On-site discovery before proposing anything: the salespeople’s messages, the admin spreadsheets and the old system from the inside.
- The discovery is a deliverable on its own: it ends with the operation mapped and the scope closed.
- A diagnosis ordered by impact: what to fix first and what to leave for later.
- A clickable prototype with sample data, so you can decide with something in hand before anything is built.
- We tell you when you don’t need AI or a new system: if what comes in is already structured, rules are enough.
- Measure before and after: one number that needs no explaining. We never put a number down before measuring it.
Cases in production.
Distributor sell-out visibility: which stores the product reaches
Distributor sell-out visibility: we designed how a brand can see which stores its product reaches, the next day, without touching anyone's system.
Management system for a hair salon chain: from a notebook to live control
Pelokitos, 20 kids' hair salons in three countries, left the notebook behind: the owner sees live which haircut is underway and who does it, 99.9% on record.
- 99,9 %of haircuts tied to their stylist and payment
- 12 %of online bookings arrive with the shops closed, a channel that didn't exist
- 20locations on one system, without closing a day
Mithandir Core: software for wholesale distributors
Mithandir Core: a distributor’s orders, payments, suppliers and agreements in a single inbox. In production at 3 distributors in Rosario; errors at 0.01%.
- ½ a 1full-time employee a month, saved by each module
- 0,01 %entry errors; before, 2 to 5%
- 1inbox for orders, payments, suppliers and agreements
Frequently asked questions.
What does consulting do for a company, and how is it different from a report?
A Mithandir consulting engagement ends in decisions and in something people use, not in a PDF. We map the operation on site, rank what to fix first, show a prototype for you to walk through and define how to measure the result. If you then want it built, we build it, or another team can do it from what we left in writing.
How long does the discovery take?
It depends on the size of the company and how many people are involved. As a reference, at Pelokitos it took 12 weeks from first contact to go-live, including the discovery in the stores. After the first meeting we give you a timeline for your case; before that it would be a guess.
Do we have to replace the system we already use?
Almost never. At a food distributor the management system didn’t need replacing: the orders needed to reach it without going through someone who retypes them. The discovery tells you whether it makes sense to connect, tidy up or replace, and why.
How much does consulting cost?
It is quoted by scope, after a first call and the discovery, because before seeing how you work any number would be an assumption. The discovery is a deliverable on its own: you can hire it, keep the diagnosis and decide later whether to continue with us or with another team.
Do you work with companies outside Rosario?
Yes. We work from Rosario with companies across the country and in other countries, remotely and traveling when the discovery calls for it. Pelokitos has stores in Argentina, Miami and Uruguay, and all three were mapped and launched with the same team and the same system.
Other services.
- Forward Deployed EngineeringAn engineering team inside your operation: it learns how you work, builds software and AI on your real systems and tunes it with use.
- Software solutionsCustom management systems and integrations for companies: we replace spreadsheets and old programs and connect what you already use.
- AI solutionsAI agents that read orders, invoices and PDFs, decide with your business rules and act in your systems. With a person who confirms.
- AI agents for WhatsAppAI agents for WhatsApp that serve customers, take orders, book appointments and record everything in your systems. With a person alongside when needed.
Want us to look at your operation?
Tell us how your company runs today. We'll tell you what a system can solve, and what it can't.