MITHANDIRReal estate agency software: Claveo + Clark, from first message to viewing
From 8 to 52 listings in the same search and no inquiry left unanswered: Claveo + Clark is the real estate agency software that answers, finds and follows up.
- Thu 11:41pClark replies and works out what she wants
- Thu 11:43pThe lead is created and assigned to Lucía
- Fri 9:10aClaveo searches the whole network. Lucía picks
- Fri 9:14aLucía sends her a link
- Fri 9:16pSofía picks a favorite
- Sat 10:02aSofía asks for a viewing
The case on video, explained.
Go to claveo.xyz ↗Your client writes. Clark replies. Claveo tells you what to show them.
Claveo + Clark is the real estate agency software we built at Mithandir, for agencies, advisors and networks. Clark Atención answers and sorts every inquiry, Clark Web gets you found, and Claveo searches the whole network, presents and follows up on each client. They work alone or together.
Answering well shouldn't depend on who's on call
The inquiry that comes in at night goes cold before anyone sees it. And when someone does answer, the veteran knows the stock by heart; the one who joined last month doesn't. The gap isn't talent: it's what the system doesn't solve.
Hi! I saw the ad for the Rioja 2100 flat. Is it still available? I'm looking for 2 bedrooms.
No reply until Friday morning
Hi Sofía! Yes, it's still available. Is it to live in or to invest?
Here are two more 2-bedroom flats downtown.
By the time someone sees it, Sofía has written to two other agencies.
It replies right away, from the agency's number, with options from your listings.
From first message to viewing, step by step
This is what happens to a lead, across both products. Each step says who does the work: the system or a person. Tap each one.
The inquiry comes in
From the website, a Meta ad, Instagram, Facebook or WhatsApp. At any hour.
Sofía R. · Thursday 11:41 p.m.
Source: Meta ad, October campaign
The bot replies and understands
It replies from the agency's number, shows options from your listings and works out what they want: deal type, area, budget.
Deal type · Area · Budget
2 bedrooms downtown
The lead lands with its advisor
The lead is created in the CRM and assigned to that area's advisor. Nothing stays in a loose chat.
Stage: New
Assigned to Lucía F.
Claveo searches the whole network
With the chat's criteria it searches your listings, the Tokko network and portals, and sorts by how many criteria each listing meets.
Your listings + the network + portals
Those that meet everything come first
The advisor picks
They mark what goes and drop what doesn't. Two minutes, not an afternoon.
Rioja 2115, 3A · in
Mitre 1240, 6B · in
They send a link
The buyer opens the presentation without an account: photos, map and details for each option.
3 options for Sofía
No account, no app
The buyer marks
Favorites, drops, comments and viewing requests. Every move goes back to the advisor.
Favorite: Mitre 1240, 6B
Viewing requested · high intent
It all stays in one history
Where they came from, what they told the bot, what they were shown, what they marked and when they visited. You know what brings you sales.
Ad → bot → advisor → link → viewing
You know which campaign brings deals
Clark Atención: answers every inquiry and files it in the CRM
A bot on WhatsApp, Instagram, Facebook and the website chat. Each inquiry becomes a lead with its history, its stages and the ad or channel it came from, all the way to the sale. Viewings go to Google Calendar. And when you want to answer yourself, you pause the bot, write and resume it.
Is the Rioja 2100 flat still available?
Came from Meta ad · October campaign
- NewSofía R.
- Contacted
- Viewing booked
- Negotiation
- Closed
I'd like to see the PH you posted yesterday.
Came from Instagram post
- New
- ContactedMarina T.
- Viewing booked
- Negotiation
- Closed
Can I come see it on Saturday at 11?
Came from Facebook ad
- New
- Contacted
- Viewing bookedPablo D.
- Negotiation
- Closed
I'd like my flat valued.
Came from Valuation from your website
- New
- Contacted
- Viewing booked
- NegotiationAna L.
- Closed
Clark Web: your website, so Google and AIs find you
On your domain, one page per listing and landing pages by area and type. Full SEO and GEO, so Google and AIs like ChatGPT read it whole and cite it. People search, compare, check the map and inquire: the inquiry or valuation comes in as a lead.
Flats for rent downtown
Listings on the map and what's near each one.
Mitre 1240, 6.º B
2 bedrooms · 72 m² · garage · pets allowed
InquireThe inquiry comes in as a lead, with the listing and where it came from.
What 2-bedroom flats are for rent downtown?
Costa Inmobiliaria has 12 downtown, from $600,000. costapropiedades.com.ar
- Structured data and sitemap
- Instant ping to search engines
- llms.txt with the catalog
- AI crawlers allowed
Your listings, in ChatGPT's answer
More and more people ask ChatGPT before Google. Clark Web has SEO and also GEO: optimization for AI search engines. When someone asks what's for rent in your area, your listings can show up in the answer.
Claveo: forward what they wrote, just as it came
Text or audio, no form to fill in. Claveo reads the thread and builds the criteria. If it's missing the deal type, the property type, the area or the budget, it asks: it doesn't make things up. And it runs a draft search before showing you anything, to decide whether to bring the best ones while it keeps asking.
I'm looking to buy, 2 bedrooms with a balcony.
Audio · 0:24 · “between Oroño and Balcarce, I have a dog”
“What's your budget?”
People think in street corners, CRMs in neighbourhoods
Nobody names a district. They say “from Pellegrini to Oroño”. That way of searching isn't a field in any system. Claveo geolocates the four corners, builds the real polygon and filters what's inside. The area is saved: next time it's instant.
The whole neighbourhood comes in. You have to weed out by hand what's far from the request.
Only what's between those four streets.
The real inventory is on the network
The official API only shows you your own listings. To see the network you have to log in by hand, one search at a time. Claveo queries your listings, the Tokko network and portals at once, and merges them into one list. Tap each source: these are the numbers from a real search.
With your own, 8 options to show.
The colleagues' network adds 24 you didn't have at hand.
The portal adds 20 more: the same search goes from 8 to 52.
Your website, an extension of the network
Clark Web shows every listing on the Tokko network on your site, not just your own. People also ask you about other agencies' listings they find on your website. And that brings you many more inquiries.
What's closest to the request comes first
Finding 52 listings is no use if you have to read them all. Claveo sorts by how many criteria each one meets, not by upload date. You mark what goes and drop what doesn't: two minutes, not an afternoon.
- Flat on Zeballos 1500 meets 2 of 4 2 bedBalconyGaragePetsYour listings
- Flat on Pellegrini 1400 meets 3 of 4 2 bedBalconyGaragePetsZonaProp
- Flat on Balcarce 900 meets 4 of 4 2 bedBalconyGaragePetsColleagues' network
The first on the list is the latest upload, and it's missing two things.
The one that meets everything goes to the top, even if it's a colleague's.
One link instead of six loose listings
The buyer opens a single page on their phone, without an account: photos, map and details for each option. They can pick favorites, drop listings, comment and ask for a viewing.
- No accountIt opens with one tap, no sign-up, nothing to download.
- Your brandYour logo, cover and typeface, with templates for each kind of client.
- With a mapEvery listing in its place, without leaving the page.
- What you sent stays putIf you change your search, what the client already saw stays the same.
Sending listings isn't the end. It's where follow-up begins
Who opened, when and how many times. Which listings they viewed and which they skipped. Favorites, drops and comments word for word. It all goes back to the advisor, with an intent level to sort who to call first, and viewings and reminders on their calendar. Tap each day.
Lucía publishes 4 listings and sends Sofía the link from her WhatsApp.
Nothing yet.
The card waits in “Not opened”.
A day went by and Sofía didn't open it.
“Sofía hasn't opened the presentation you sent 26 h ago.”
Lucía writes to check she got it.
Sofía opens it at night. She picks a favorite and drops the PH: “no ground floor”.
Sofía picked a favorite and left a comment.
Lucía now knows ground floors are out, without having asked.
Sofía comes back, and again.
“Sofía came back to the selection 3 times.”
That's today's call. Lucía knows which listing to talk about.
Sofía's favorite drops in price on the network.
A listing in Sofía's presentation changed price.
Lucía has a reason to write to her.
Sofía taps “Ask for a visit” and leaves her preferred time.
Unconfirmed visit: flat on Balcarce 900.
Claveo suggests the message. Lucía copies it and sends it herself.
What each advisor does with each lead, no reports needed
Claveo follows the advisors' WhatsApp chats, flags when a lead went unanswered and measures each one: response time, viewings and presentations. The copilot suggests the reply and the listings for each lead. And management sees where sales get lost.
| Advisor | Replies in | Leads | Unanswered |
|---|---|---|---|
| Lucía F. | 4 min | 18 | 0 |
| Martín G. | 35 min | 14 | 2 |
| Carla P. | 2 h 10 | 9 | 4 |
The bot replies from the official number. Your phone sends nothing on its own
It's an official WhatsApp Business connection: you keep using the app as always, with the same number. Clark answers alongside you. Claveo sends no messages: it only reads conversations to organize follow-up. We don't replace the advisor.
More sales from the same leads
No inquiry unanswered, not even at 11:40 p.m. From ad to sale, you know which campaign brings you deals. And advisors show far more than they have at hand, and know who to call first.
adding the network and ZonaProp to your own listings
in one real search: 32 of 33 were someone else's
